Privacy Policy

HEXEL Works, Inc. (“HEXEL”) is committed to building strong trusting relationships by providing HEXEL Group’s quality services toward the various needs of our stakeholders, including our customers not just in Japan but also those overseas. To this end, we ensure our collection of personal information is conducted in an appropriate manner that is in compliance with laws and regulations and treat, manage, and protect this information as our most valuable asset, in accordance with the disclosure below.

This Privacy Policy (this “Policy”) discloses the purposes for which we process personal information and explains regarding our processing of such personal information.

1.Legal Compliance

We recognize the need for, and are fully committed to, ensuring that all officers and employees are fully aware of and comply with laws and regulations regarding the processing of personal information in order to protect personal information we process and ensure its safety.

2.Continuous Improvement of Compliance Program

We review those elements and strive to continuously improve relating to the processing of personal information and periodically.

3.Scope of Application

This Policy applies to all personal information that we process in all countries and regions where we have business operations.

4.Types of Personal Information

We collect and process the following personal information.

  • 1.Contact information: name, address, telephone number and email address;
  • 2.dentifying information: date of birth (age), gender, nationality, place of origin, residence, licenses, photographs, passport, visas or other government-issued identification data, background (education, job history, etc.), company name, job title, and family structure;
  • 3.Details regarding use of services and details regarding inquiries made;
  • 4.Locational information and actions on networks: IP address, mobile device locational information, access information for our home page, device settings, log information, usage time, browser version information, operating system, browsing history, user ID, types of information viewed, and cookie and similar data;
  • 5.Audio and video information: The content of calls made to us to when making inquiries and images from security cameras when at our properties;
  • 6.Customer preferences and hobbies; and
  • 7.Any other information you elect to provide directly to us in connection.

5.Methods of Acquiring of Personal Information

We collect personal information through the following means:

  • 1.Information provided by individuals: acquired through face-to-face, telephone, mail, e-mail interactions, the filing out of applications, contracts, online forms, and questionnaires;
  • 2.Information provided by others: acquired through subcontractors, and service providers, etc.;
  • 3.Technical information: acquired during the use of services:

Individuals may refuse to provide personal information to us but the decision not to provide certain personal information to us may result in HEXEL not being able to provide certain products and services to such individual.

6.Legal Basis for Processing

HEXEL’s legal basis for processing your personal information will typically be one of the following.

  • 1.Your consent;
  • 2.Necessary for the performance of a contract with you;
  • 3.Necessary for HEXEL to fulfill its legal obligations;
  • 4.Necessary to protect human life; or
  • 5.Required for our legitimate interests or those of a third party, provided that if such interests are overridden by your interests or fundamental rights and freedoms, we will not process your personal information. Our legitimate interests are specified in more detail in Section 7 “Purpose for Processing of Personal Information” below. More information on the balancing test is available upon request.

7.Purpose for Processing of Personal Information

HEXEL may process your personal information that we collect for the following purposes. If we seek to process your personal information in ways that exceed the scope necessary for achieving these purposes, we will obtain your prior consent to such processing after disclosing information regarding the purpose(s) for which we intend to process it.

  • 1.To deal, in an appropriate manner, with you in any business discussion based on a request for materials, inquiry or application from you, a proposal from HEXEL to you or otherwise, relating to any kind of business conducted by HEXEL.
  • 2.To manage any agreement between you and HEXEL or fulfill obligations of HEXEL or respond to your exercise of your rights under any agreement or applicable laws and regulations in an appropriate manner. In addition, both before and after expiration of the agreement, to respond to any references to the agreement or when doing so is required for administration in conformance with applicable laws or regulations in an appropriate manner.
  • 3.To introduce HEXEL, various products and services, and conduct surveys, through direct mailing, e-mails and other methods.
  • 4.To develop and improve our products and services in order to provide you better products and services.
  • 5.To conduct marketing analysis to improve your satisfaction.
  • 6.To conduct various administrative tasks necessary from a management perspective of HEXEL.
  • 7.To share with third parties, to the extent necessary to executing a task, such as when the information needs to be provided to personal credit information organization for conducting credit-related business.
  • 8.To request advice from specialists (including lawyers, certified public accountants, tax accountants, real estate appraisers, judicial scriveners, labor and social security attorney).
  • 9.To execute our operations, incidental and related matters in an appropriate and smooth manner.

In the case of personal information of job applicants, the following purposes apply instead of those noted above.

  • ① To screen candidates for internships and conduct hiring activities including interviews and testing.
  • ② To conduct hiring activity (including communications and provision of various information introducing seminars relating to our hiring activity and questionnaires related to improving hiring activity in the future).
  • ③ In the case of personal information of persons that are hired as a result of screening activity, to manage matters within the HEXEL related to human resources, such as training and employee benefits, following your employment.
  • ④ To conduct statistical and other analyses of data for purpose of hiring activity.

8.Protection and Management of Personal Information

HEXEL has established internal rules and regulations on the protection of personal information and pays the utmost attention to managing personal information appropriately and protecting against leakage of such personal information. We have also implemented appropriate and reasonable levels of safety measures to protect against unauthorized access, loss, destruction, or alteration of personal data from outside the company.

9.Provision of Personal Information to Third Parties

In order to support the provision of products and services by HEXEL or have others provide services on behalf of HEXEL, we may share your personal information with other companies, agents and contractors that we use.

10.Your Rights

You can exercise the following rights to the extent permitted by laws and regulations of the country or region in which you reside.

1.Notice of intended use of personal information

Upon your request, we inform you of our intended use for your personal information that we possess. In the event you make such a request, we will respond promptly and appropriately in accordance with applicable laws and regulations.

2.Access to personal information

You have the right to verify whether or not we process personal information about you and, if we process such personal information, you have the right to request access to it. You also have the right to obtain a copy of your personal information that we process. In the event you request we disclosure your personal information to you, we will respond to the request promptly and appropriately in accordance with applicable laws and regulations.

3.Correction of personal information

If your personal information is inaccurate or incomplete, you have the right to request that we correct, supplement or otherwise complete such personal information (“Rectify”). In the event you request we Rectify your personal information, we will respond to such request promptly and appropriately in accordance with applicable laws and regulations.

4.Deletion of personal information

You have the right to require us to delete any of your personal information that we process. Provided, however, that we are not obligated to take such action if our retention of such personal information is necessary to comply with our legal obligations or to assert, enforce or defend our legal rights.

5.Restrictions on the processing of personal information

If your personal information processed by HEXEL is inaccurate, the processing by HEXEL is illegal or it is no longer necessary for HEXEL to process the personal information for a particular purpose, you have the right to restrict the processing of your personal information. However, if HEXEL is unable to delete your personal information due to the need to comply with legal or other obligations or you do not request deletion of your personal information by HEXEL, we are not obligated to take such action.

6.Data portability

f your personal information is (1) personal information provided to us by you, and (2) we processes such personal information based on your consent or in order to perform a contract with you, you have the right to obtain the personal information held by us with respect to you in a structured, commonly used and machine-readable format and the right to transmit such personal information to another controller. You also have the right to have us directly transmit such personal information to another controller, where technically feasible.

7.Withdrawal of consent

If you consent to processing of your personal information, you have the right to withdraw your consent at any time without charge. This includes your wish to stop receiving marketing communications.

8.Complaints

You have the right to file a complaint about the processing of your personal information by us.

If you wish to exercise the right described above, please contact us through the e-mail address listed in Section 13 “Contact Information for Inquiries about Personal Information” of this Policy. In order to respond to your request and protect your privacy and security, we may request you provide information necessary for us to confirm your identity. In cases where we are unable to confirm your identity based on the information that we receive from you and information in our possession, we may request you provide additional information. We are committed to responding to your request to exercise your rights in accordance with applicable laws and regulations.

If you believe that HEXEL is not in compliance with applicable laws and regulations on the protection of personal information, you have the right to file a complaint with the competent supervisory authority with oversight over data protection in accordance with applicable laws and regulations.

11.Retention Period for Personal Information

HEXEL will generally retain personal information we collect for a reasonable period of time necessary to achieve the particular business purposes for which we collected the personal information. In some cases, we may need to retain personal information for a longer period of time pursuant to laws or regulations applicable to our business. Personal information that is no longer needed will be promptly deleted.

12.Party Responsible for Handling Personal Data

HEXEL Works, Inc.

13.Contact Information for Inquiries about Personal Information

If you have any questions regarding this policy, please contact us at the following e-mail address.
Email address: info@hexel.co.jp
Changes to this policy:
This policy may be updated. The date on which this policy was most recently updated is noted below.

Last modified: October, 1st , 2023